The Domestic Tax Revenue Division (DTRD) of the Ghana Revenue Authority (GRA) has migrated sixty-seven (67) tax offices across the country onto the Total Revenue Integrated Processing Systems (trips) for revenue collection.
This is with support from its technical partner, the Ghana Community Network Services Limited (GCNet).
Trips is software for tax administration designed and deployed by GCNet as a business automation process system that seeks to streamline and bring transparency in the business operations of the GRA DTRD.
Completion of the nation-wide roll-out of tax offices shall ensure that the whole country is covered to broaden the tax base and also facilitate the Tax Identification Number (TIN) registration.
Forty-one (41) offices were migrated onto trips in 2017, resulting in increased revenue mobilisation by the GRA from GHS12 billion collected in 2016 to GHS15.7 billion collected in 2017 through the system.
Communications Manager of GCNet, Mrs. Aba Lokko, announced this when GCNet presented various logistical items to fifteen (15) tax offices for the continued and improved use of trips.
She commended the offices for their commitment and enthusiasm in the use of the system in their day-to-day operations.
She noted that GCNet was committed to partnering the GRA DTRD to realise the full benefits of the deployment of trip to make it easier for the taxpayer to transact business with GRA DTRD by leveraging on the latest technology and innovation.
Mrs Lokko explained that with the automation of tax administration offices all over the country, a taxpayer can sit in the comfort of their homes or offices to transact business with the GRA DTRD through the online services associated with trips while taxpayers (clients) have the opportunity to view all transactions on their accounts at any given time.
She noted that the trips was developed for the DTRD to aid in tax administration and stressed that the automation of processes and accessibility of management reports lead to increased efficiency and effectiveness in revenue mobilisation.
She urged officers to use the trips fully to enhance their works.
The items presented were prizes of an internal campaign, ‘trips Challenge,’ by GRA and its Partner GCNet, launched in November 2016 as a quarterly awards scheme to promote the use of trips and the swift migration of taxpayers onto trips in all tax offices across the nation to guarantee speedy processing of tax returns and enhance revenue administration. It is also intended to motivate staff to use trips for TIN Registration, Tax Type Registration, Return Processing, Lodgement and Filing and the other modules.
The Deputy Commissioner (DC) at GRA DTRD in charge of Medium Tax Offices (MTO), Mr Alex Asamoah-Bonti, and the Deputy Commissioner (DC) in charge of the Small Tax Offices (STO), Mrs. Vivien Adusei, also congratulated all winning offices and urged them to consistently use the system.
The senior tax officers advised staff of tax offices to ensure that credible data was inputted into the system as the efficiency and accuracy of the system depended on the information captured given the huge investment made in procuring the software to streamline business processes.
Mr Asamoah Bonti noted that it was expected that through the competition, Tax Offices would be motivated to register and migrate all their taxpayers’ and process returns through the system to improve customer service and revenue administration.
The offices that received items as logistic support include the Agbogbloshie STO, Kasoa STO, Sunyani MTO, Spintex MTO and Asokwa MTO. Others are Adabraka MTO, Agbogbloshie MTO, Kaneshie STO, Mataheko STO and Ho STO.
The rest are Assin Fosu STO, Agona Swedru STO, Cape Coast MTO, Koforidua MTO, Sunyani MTO, Large Tax Office (LTO), Spintex MTO, Teshie Nungua STO, Madina STO and Adenta STO.
Story: Business DESK