Electricity Company of Ghana (ECG) last Tuesday organised a sensitisation programme for pupils of the Koforidua School for the Deaf in the Eastern Region yesterday.
The sensitisation programme forms part of ECG’s series of education programmes for selected Senior High Schools (SHS), Junior High Schools (JHS) and Tertiary Institutions across the 14 ECG operational districts of the region.
According to the Eastern Regional General Manager of ECG, Ing. Michael Baah, “the educational campaign forms part of the Company’s stakeholder engagement and communications strategy to target students of JHS, SHS, and Tertiary Institutions in the region.
Ing. Michael Baah noted that most of the education programmes organised for customers in the region do not include customers with disabilities or special needs, hence the move to educate pupils of the Koforidua School for the Deaf.
He explained that although the pupils have hearing impairment, they also use electricity and therefore must be enlightened on some operational issues concerning ECG.
He added that “these people are also our customers and have various challenges and concerns with regards to our operations in the region”.
Ing. Baah noted that it was about time the company considered the needs of people with disabilities in some of their activities such as announcements on outages, stakeholder engagements programs to address their concerns.
He stated that, the company was committed to building mutually beneficial relationships with its various stakeholders through such engagements which seek to make information available to customers and other members of the public. He said, “Educating the students, who are our potential customers, in the various educational institutions is a key part of our strategy to improve customer service delivery”.
He explained that often, children were overlooked when it comes to electricity sensitisation programmes meant to ensure the proper use of electricity and safety of electricity users.
The education team led by the Regional Public Relations and Marketing Officers, Ms. Mary Eshun-Oppong and Mr Lincoln respectively also paid similar visits to the Riis Model JHS, Suhum Presbyterian SHS, Suhum Senior and Technical High School, Pope Joh’s SHS, Kibi Senior and Technical High School, Abuakwa SHS, Abetifi College of Education and St. Peter’s SHS.
The company, through these programmes provided information on its role in the energy sector, tariffs, billing, energy conservation, and other issues related to customer services
The campaign also sought to caution students not to go close to electrical installations during rainy days to avoid incidence of electrocution Also, they were educated on the kinds of electrical gadgets they should use.
The ECG Education team also encouraged students to be good ambassadors of electricity and educated their parents and young ones on safe use of electricity.
Each of the schools visited received a donation of one carton of energy saving bulb from ECG.
The team has planned to visit at least two selected school in each of the 14 ECG operational districts in the region.
Story: Kofi OWUSU TAWIAH
Writer’s email: firstname.lastname@example.org